Terms and Conditions

  1. GENERAL
    1. This page (together with the documents referred to on it) comprises the terms of use (Terms of Use) on which you may make use of our website www.spacefinder.co.uk (our Website) and the Services made available to you via the Website, whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use the Website. By using our Website, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our Website.
    2. In these Terms of Use "you" means the individual accessing the Website and/or using the Services as a guest or registered user.
  1. INFORMATION ABOUT US

www.spacefinder.co.uk is a site operated by or on behalf of Spacefinder.co.uk Limited ("We"). We are a limited company registered in England under company number 06789584 and our trading address and registered office is at 29 Moore Close, Dartford, Kent DA2 6NN. Our VAT number is 971 1940 14.

  1. THE SERVICES
    1. Our Website enables you to search for and compare storage space (including by price and location) provided by our suppliers. Once you have found the storage space you would like, you can book this directly with our suppliers through our Website or via our call centre, subject to your agreement with our suppliers' terms and conditions. You can also manage your booking through us. In all cases, as explained at clause 10 below, your contract is with the supplier directly and not with us.
    2. From time to time you may also be able to book van hire, purchase storage boxes or other packing materials and insurance for the belongings you wish to store through our Website or call centre. In all cases these products and services are provided by our suppliers.
    3. The results of searches for storage services which you may carry out on our Website are not exhaustive. We are only able to provide the services described in this section in relation to suppliers with whom we have an agreement.
  1. ACCESSING AND CHANGES TO OUR WEBSITE
    1. We aim to provide you with up-to-date information and data concerning the availability, description and price of any products and services offered by our suppliers and made available to you through our Website. However, as this information and data is provided to us directly by our suppliers, we are unable to guarantee that it is fully accurate.
    2. Whilst we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they are drawn to our attention (and shall procure that our suppliers do likewise) we do not warrant that the content of the Website will be free from errors or omissions and we accept no liability for any inaccuracies or mistakes in any content on the Website.
    3. If the need arises, we may suspend access to our Website, or close it indefinitely. We also reserve the right to withdraw or amend the Services we provide on our Website. Our suppliers may also withdraw or amend the products or services offered on the Website without notice. We may change the content on the Website at any time. We therefore reserve the right to amend these Terms of Use at any time. All such changes will take effect once they have been posted on the Website and you will be deemed to have accepted any such changes by your use of the Website or the Services from time to time. We will not be liable if for any reason our Website or the Services are unavailable at any time or for any period.
    4. From time to time, we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us.
  1. USE OF THE WEBSITE BY CHILDREN

The Website and the Services which are made available to you through the Website are not intended to be accessed or used by anyone under the age of 18. By accessing the Website and using the Services you warrant that you are at least 18 years of age.

  1. USER ACCOUNT AND PASSWORD
    1. If you wish to book any storage services or other products or services advertised on our Website, you will be required to set up an account on the Website or via our call centre.. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.
  1. INTELLECTUAL PROPERTY RIGHTS
    1. We are the owner or the licensee of all intellectual property rights in our Website, and in the content published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    2. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.
    3. You may not copy, reproduce, republish, download, post, broadcast, record, transmit, edit, communicate to the public or distribute in any way the Services, web pages or content on the Website or the computer codes of elements comprising the Website, except that you may print off one copy, and may download extracts, of any page(s) from our Website for your personal reference only. You must not modify the paper or digital copies of any content you have printed off or downloaded in any way.
    4. If you print off, copy or download any part of our Website in breach of these Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  1. OUR LIABILITY
    1. Nothing in these Terms of Use shall exclude or limit our liability for fraudulent misrepresentation or for death or personal injury resulting from our negligence, or the negligence of our employees or agents.
    2. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.
    3. To the extent permitted by law, we expressly exclude:
      1. any liability to you in respect of storage space or other services you book through us (responsibility for which, as explained at clause 10 below, lies with the relevant supplier);
      2. all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
      3. any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any Websites linked to it and any materials posted on it, including, without limitation any liability for:
        1. loss of income or revenue;
        2. loss of business;
        3. loss of profits or contracts;
        4. loss of anticipated savings;
        5. loss of data;
        6. loss of goodwill; or
        7. wasted management or office time; and
      1. for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  1. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR WEBSITE

We and our suppliers process information about you in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

  1. TRANSACTIONS CONCLUDED THROUGH OUR WEBSITE
    1. We accept bookings through the Website as agents on behalf of our third party suppliers.
    2. All bookings taken through our Website or our call centre will create a contract between you and a supplier. The contracts are governed by our suppliers' terms and conditions of supply, which are made available to you and which you should carefully review before making a booking.
    3. We will not be party to any booking or contract with a supplier that you may enter into through our Website or the call centre and we have no liability in respect of the products or services provided by our suppliers. You agree that you will not involve us in any dispute between you and a supplier or any other third party.
    4. Our inclusion of our suppliers' products and services in the content on the Website does not imply any endorsement of any of our suppliers' products or services or of the suppliers themselves.
  1. USER REVIEWS
    1. From time to time we may allow you post or upload reviews of the storage services provided by our suppliers and read other users' reviews on our Website ("User Content"). Where we permit you to do this, you agree to comply with our Acceptable Use Policy set out at Appendix 1 below. You warrant that any such User Content does comply with those standards, and you indemnify us for any breach of that warranty.
    2. Any User Content you post or upload to our Website will be considered non-confidential and you grant us a royalty-free, perpetual, irrevocable and on-exclusive licence to use, reproduce, adapt, publish, translate, distribute, perform and display such User Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology no known or later developed. You also agree that we may disclose to third parties any such User Content for any purpose and that we may disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Website constitutes a violation of their intellectual property rights, or of their right to privacy.
    3. We will not be responsible, or liable to any third party, for the content or accuracy of any User Content posted or uploaded by you or any other user of our Website.
    4. We have the right to remove any User Content you make on our Website (without notice to you) if, in our opinion, such User Content does not comply with these Terms of Use.
  1. RELIANCE ON INFORMATION POSTED

User Content and other content made available to you on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on User Content or other content by any visitor to our Website, or by anyone who may be informed of any of its contents.

  1. VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. We may report any breach of this provision to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

  1. LINKING TO OUR WEBSITE
    1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
    2. Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy attached at Appendix 1.
    3. If you wish to make any use of material on our Website other than that set out above, please address your request to webmaster@spacefinder.co.uk.
  1. LINKS FROM OUR WEBSITE

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  1. ENTIRE AGREEMENT

These Terms of Use, the Privacy Policy and the Acceptable Use Policy constitute the entire agreement between you and us and govern your use of the Website.

  1. JURISDICTION AND APPLICABLE LAW
    1. The English courts will have exclusive jurisdiction over any claim arising from, or related to, these Terms of Use including the Privacy Policy or the Acceptable Use Policy.
    2. These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
  1. YOUR CONCERNS
    1. If you have any concerns about any content which appears on our Website (including if you believe that any of your intellectual property rights have been infringed by any content or User Content), please contact us at webmaster@spacefinder.co.uk or write to us at 29 Moore Close, Dartford, Kent DA2 6NN .
    2. If you have a query about a booking you have made through our call centre or our Website, please contact our call centre or the supplier providing you with the products or services you have booked or wish to book. Please note that you are also able to view and amend bookings by logging on to our Website. You may also have the right to cancel a booking you have made - please refer to the supplier's terms and conditions for further information.

Thank you for visiting our Website.

Appendix 1:

ACCEPTABLE USE POLICY

  1. PROHIBITED USES
    1. You may use our Website only for lawful purposes. You may not use our Website:
      1. In any way that breaches any applicable local, national or international law or regulation.
      2. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
      3. For the purpose of harming or attempting to harm minors in any way.
      4. To send, knowingly receive, upload, download, use or re-use any material which does not comply with this Acceptable Use Policy.
      5. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
    1. You also agree:
      1. Not to reproduce, duplicate, copy or re-sell any part of our Website in contravention of the provisions of our Terms of Use.
      2. Not to access without authority, interfere with, damage or disrupt:
        1. any part of our Website;
        2. any equipment or network on which our Website is stored;
        3. any software used in the provision of our Website; or
        4. any equipment or network or software owned or used by any third party.
    1. USER CONTENT
      1. These content standards apply to any and all User Content which you contribute to our Website.
      2. User Content must:
        1. Be accurate (where they state facts).
        2. Be genuinely held (where they state opinions).
        3. Comply with applicable law in the UK and in any country from which they are posted.
      1. User Content must not:
        1. Contain any material which is defamatory of any person.
        2. Contain any material which is obscene, offensive, hateful or inflammatory.
        3. Contain advertisements or comprise any form of advertising.
        4. Promote sexually explicit material.
        5. Promote violence.
        6. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
        7. Infringe any copyright, database right or trade mark of any other person.
        8. Be likely to deceive any person.
        9. Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
        10. Promote any illegal activity.
        11. Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
        12. Be likely to harass, upset, embarrass, alarm or annoy any other person.
        13. Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
        14. Give the impression that they emanate from us, if this is not the case.
        15. Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
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