Privacy Policy

  1. GENERAL
    1. Spacefinder.co.uk Limited ("We") are committed to protecting and respecting your privacy.
    2. This Privacy Policy (together with our website terms of use (Terms of Use) and any other documents referred to on it) sets out the basis on which any personal data (information about you which is personally identifiable, such as your name, address, telephone number, email address, credit card details) we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
    3. By using the Website, you expressly consent to the use of your personal data in accordance with this Privacy Policy. If you do not consent to this use, please do not use our Website or any of the Services (as described in the Terms of Use) offered on our Website.
  1. ABOUT US

Any personal data you provide will be held by us, Spacefinder.co.uk Limited, a company registered in England and Wales under company number 06789584 and with a registered office at 29 Moore Close, Dartford, Kent DA2 6NN. We are a registered data controller with registration number Z1826567.

  1. INFORMATION WE MAY COLLECT FROM YOU AND WHEN
    1. We may collect and process your personal data:
      1. when you complete forms or fields on our website, www.spacefinder.co.uk (our Website). This includes information you may provide at the time of registering to use our Website or when posting material (User Content) on our Website.
      2. if you contact us (for instance if you make an enquiry about a booking, report a problem or lodge a complaint). We may keep a record of that correspondence.
      3. if you complete surveys on our Website that we use for research purposes, although you do not have to respond to them.
      4. when you make a booking for a supplier’s products or services through our Website.
      5. when you visit our Website. We may collect traffic data, location data, weblogs and other communication data, and the resources that you access.
  1. IP ADDRESSES AND COOKIES
    1. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
    2. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Website and to deliver a better and more personalised service. They enable us:
      1. to estimate our audience size and usage pattern.
      2. to store information about your preferences, and so allow us to customise our Website according to your individual interests.
      3. to speed up your searches.
      4. to recognise you when you return to our Website.
    1. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.
    2. Please note that our advertisers and suppliers on our Website may also use cookies, over which we have no control.
  1. WHERE WE STORE YOUR PERSONAL DATA
    1. The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our subcontractors. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing by us. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
    2. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
    3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  1. USES MADE OF THE INFORMATION
    1. We collect your personal data for the purposes of providing the Services to you and for our own marketing purposes. In particular, we use your personal data:
      1. to process your user registration and maintain your account;
      2. to enable you to use the Services we offer, to notify you of any changes to those Services or contact you in relation to those Services;
      3. to allow you to post User Content if and when you choose to do so;
      4. to ensure that content from our Website is presented in the most effective manner for you and for your computer;
      5. to analyse use of our Website including user demographics, interests and behaviour;
      6. to investigate any suspected breach of the Terms of Use by or relating to you;
      7. to respond to any enquiry or complaint made by you relating to the Services or the Website;
      8. if requested by you, to send you and keep you updated with information by email, telephone or SMS about existing and similar services or special offers from us (see section 8 below for further information);
      9. if requested by you, to send you and keep you updated with information by email, telephone or SMS about related products, services or special offers of selected third parties that may be of interest to you (see section 8 below for further information).
      10. unless otherwise requested by you, to send you and keep you updated with information by post about similar services or special offers from us, or about related products, services or special offers of selected third parties (see section 8 below for further information);
    1. We also collect your personal data on behalf of, and pass it to, any supplier with whom you contract through our Services for the provision of that supplier’s products or services. Please see the relevant supplier’s terms and conditions (made available to you when you book their products or services for further information on how they hold and process your personal data.
    2. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 100 women aged over 35 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, men in N6). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
  1. DISCLOSURE OF YOUR INFORMATION
    1. We shall pass your personal data to other parties as follows:
      1. to any supplier with whom you contract via the Website for the supply of their products or services, (see under section 6.2 above)
      2. to our payment service providers in order that they can process the payment for any bookings (or orders) made through the Website.
      3. to our subcontractors to administer your online account and authenticate your access to such account.
      4. to our subcontractors who manage call centre bookings or enquiries.
    1. Our subcontractors (including our payment service providers) are required to maintain the confidentiality of personal data and, unless you are otherwise advised, do not have any rights to use personal data that we provide to them for any purpose beyond what is necessary to assist us.
    2. We may also disclose your personal data to third parties:
      1. with your consent, pursuant to 6.1(i) above
      2. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
      3. if Spacefinder.co.uk Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
      4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Spacefinder.co.uk Limited our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  1. YOUR RIGHTS
    1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your personal data to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Unsubscribe@spacefinder.co.uk.
    2. Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
  1. ACCESS TO INFORMATION

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

  1. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

  1. CONTACT

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Privacy@spacefinder.co.uk.

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